Sugar Hollow Retreat | Sugar Hollow Cafe

Client Objective: Develop a commercial kitchen to service the Sugar Hollow Retreat and launch a fast-casual café to enhance the guest experience.

Our Work:
ROI Restaurant Consulting partnered with Sugar Hollow to execute a comprehensive Restaurant Start-Up project, combining commercial kitchen design and the creation of a fast-casual café concept.

Commercial Kitchen Design:
ROI designed and implemented a state-of-the-art commercial kitchen to efficiently service the Sugar Hollow Retreat. This included planning the layout, sourcing equipment, and ensuring the kitchen met the demands of a high-capacity retreat venue.

Fast-Casual Café Start-Up:
ROI developed the Sugar Hollow Café, a fast-casual concept attached to the commercial kitchen. From concept creation and branding to menu design and operational planning, we built the café to complement the retreat while standing out as a destination of its own.

Menu Development:
Our team crafted a menu for the Sugar Hollow Café that balanced quality, speed, and appeal, ensuring it met the needs of both retreat guests and the general public.

Project Management:
ROI served as the project manager, coordinating all phases of construction, including the café build-out and commercial kitchen installation. We worked closely with contractors, designers, and vendors to deliver the project on time and within budget.

Staff Training:
We provided comprehensive staff training for the café, ensuring the team was equipped to deliver fast, friendly service and consistent quality from day one.

Results:
The Sugar Hollow Retreat gained a high-functioning commercial kitchen capable of supporting its operational needs, while the Sugar Hollow Café opened as a fully realized fast-casual dining concept. This project showcased ROI’s expertise in designing commercial kitchens and launching innovative restaurant concepts tailored to unique client needs.