Sweetberry Bowls

Client Objective: Implement a comprehensive restaurant turnaround to address food cost inefficiencies, optimize labor, and restructure operations for long-term success.

Our Work:
ROI Restaurant Consulting was hired by a Sweetberry Bowls franchisee to implement a full-scale restaurant turnaround. Our team focused on improving profitability by targeting key areas of operational inefficiency, including food costs, labor management, and organizational structure.

Food Cost Optimization:
ROI conducted a detailed analysis of the restaurant’s food costs, identifying areas where waste reduction and portion control could be improved. We implemented a revised inventory management system, focused on maximizing ingredient utilization, and optimized menu pricing to enhance profit margins without compromising on the quality that Sweetberry Bowls is known for.

Labor Optimization:
ROI worked closely with the franchisee to streamline staffing levels and improve labor efficiency. We analyzed shift patterns and staffing requirements, aligning labor costs with sales projections and peak demand times. By restructuring the scheduling process, we were able to ensure that labor was utilized more effectively, improving profitability and reducing unnecessary expenses.

Restructuring & Leadership Development:
In addition to operational improvements, ROI helped restructure the management team to ensure clearer roles and accountability. We provided leadership coaching to empower managers, focusing on accountability, team engagement, and fostering a positive work culture that would contribute to better operational execution and guest experience.

Systematic Implementation & Ongoing Support:
ROI didn’t just offer recommendations—we actively implemented the changes, providing on-site training and support to ensure the new systems were executed effectively. We also worked with the management team to monitor progress, adjust strategies, and provide ongoing support to maintain improvements.

Results:
As a result of the turnaround package, Sweetberry Bowls experienced a significant reduction in food waste and a more efficient labor structure. These operational improvements led to an increase in profitability, and the restaurant was able to operate more smoothly and consistently. The franchisee was able to improve the guest experience, reduce costs, and pave the way for continued growth and success.